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SMS mailing for business: what it is and how it works

06.08.2023

With the advent of mobile communication, users have the opportunity to send text messages to each other. This simple and convenient way of transmitting information has not lost its relevance. Many companies use mass texting for marketing purposes. This method is considered to be one of the most effective, because it allows you to notify a large number of people about promotions, discounts, arrival of new goods, special offers.

Advantages of mass SMS mailing

SMS mailing for business is an effective marketing channel and one of the most effective ways of communication with regular and potential customers. Taking into account the fact that cell phones are used by a significant part of the population, it is possible to cover the maximum audience. Subscribers in most cases do not ignore SMS, but open and read them. To this should be added the following points:

  • successful motivation to action will lead to a positive result, and due to the concise presentation, the speed of reading will be high;
  • texting for business is an affordable method, and clickability reaches a level of 45%, which other tools can not boast;
  • the mailing is suitable for any line of business and can be used in combination with other notification options (email, Viber).

SMS campaign planning

While processing the database of phone numbers, marketers try to collect maximum information about the audience, group subscribers by age, gender, country of origin. This way they manage to plan the campaign as efficiently as possible. You can send messages at once, set a certain date and time for mailing, select individual content.

Mass texting at a convenient moment is crucial. You should not bother people when they get to school or work, specifically in the morning and evening hours. At night, it is categorically impossible to do a mailing. Negative attitudes will be formed towards the brand, up to complaints.

No one will like intrusiveness and spam. Ideally, if it is possible to interact with those who have consented to receive information. That's why the first SMS should provide this opportunity. Relationships with the audience in this case will be guaranteed positive.

The content of messages for business

A concise, original and interesting text is sure to attract attention. SMS will be read almost immediately after receipt.

There are a lot of ideas for mailing lists:

  • SMS about seasonal, holiday and exclusive offers.
  • Notifications about the release of a new collection or product, sales, promotions.
  • Call to join the brand in social networks, request for feedback.

Of particular importance are transactional SMS - notifications based on user actions. This can be confirmation of an order or reservation, data on the status of an application, receipt of goods in the warehouse, etc.

To motivate potential customers to leave their contact information and agree to receive information in the future, the company should offer a promo code for a favorable purchase in exchange for a phone number and subscription.

Discounts on goods or services during the season or before holidays are expected and have already become a tradition. At such times, people are tuned in to the fact that it will be possible to save money thanks to favorable offers.

Personalized address to the client by name works without fail. So, for example, toy stores before an important date for him, send a personal SMS with a reminder of the novelties of the range, the offer to buy a gift at a discount.

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